inspirational bathrooms
Our knowledgeable team are happy to assist you with your project, however large or small, and will make recommendations using the many years of experience in supplying solutions for both the home and commercial projects.
Our input into your project can be tailored to your needs and ranges from full product specification and interior design to simple advice on the products you have selected for yourself. The bathroom is likely to be the most technical within your property and great design must be coupled with practical solutions suited to the build. While working with you, the architect, the designer or the developer we can offer all the technical support needed for a smooth installation helping to deliver your project on time and to your satisfaction.
The Water Source can install your bathroom for you via our expert fitting team and would be happy to quote for your installation.
We are also happy to make recommendations and pass on contact details of installers that we have dealt with over our many years in business. We do not have any formal business relationships with our recommended installers, and you would be required to deal with them on a direct basis. We cannot offer any guarantees for their workmanship or be liable for any installation problems caused by them. We have worked with the installers that we recommend for many years and we regularly make follow-up call to our customers for feedback.
As part of our service to customers we can offer technical services on all products that we supply. Our people are trained on all products and are available to support you or your installer with any technical queries you may have.
If for any reason we cannot solve your problem we have excellent relationships with all of our suppliers and can usually obtain more detailed advice within a maximum of 24 hours.
For product defects within warranty we will send a representative to the site if necessary. For out-of-warranty problems site visits maybe chargeable and our team would discuss this with you prior to any visit.
We can offer delivery services to the whole of the UK. Our deliveries are tailored to your requirements on site and we are happy to structure our supply to the needs of your project.
From the moment you place your order with us our dedicated Customer Services team will track the order through to delivery. The team will ensure that you are aware of any delivery requirements, such as access and unloading and will liaise with you about the time and date your delivery is required.
We have our own fleet of vehicles and drivers so we retain complete control of this process. Occasionally, the driver and assistant may require further assistance unloading. In this case, we will discuss this requirement in advance with you and/or your contractor.
